Request of SOL/ROLE/INVENTORY Change : Finacle Solution

Request	Subject Line	Contents of the mail
All requests related to userids are processed after 6pm daily. So, requests received upto 6pm will be processed on the same day and the rest will be processed on the next day evening only.
Role change of users in same SOL	ROLE CHANGE	SOL ID / Employee id / User id / Present role / New role / Date from which change is required
SOL change of users	SOL CHANGE	SOL ID / Employee id / User id / Present SOL / New SOL / Date from which change is required
SOL change and Role change of users	SOL CHANGE & ROLE CHANGE	SOL ID / Employee id / User id / Present SOL / New SOL / Present role / New role / Date from which change is required
Change of Inventory Authorisation	INVENTORY CHANGE	SOLID / User id of Present Inventory Authoriser / User id of New Inventory Authoriser / Date from which change is required
Additional user creation	ADDL USER	CPC to consider requests from Divisional Offices only and not to process requests sent by SOs directly. This will ensure that the concerned DO is aware of the changes being made in Finacle w.r.t the transfers / role changes. File sent by offices should be opened before forwarding to CEPT, to ensure that all the prescribed details are filled in the template. If only supervisor is to be created for the existing counter PA, template is not required but the employee id & userid should be available in the mail; but there should not be any change in the subject line