Process of Issuing Duplicate Certificate in Finacle : Finacle Solution

In such cases, certificate holder can apply for issue of duplicate certificates only at the CBS post office from where, certificates were issued. Process of issue of duplicate certificates should be started and completed by that CBS Post Office only.

(Procedure )

• Move the inventory of Duplicate Certificates (if available) of same scheme to the user id from which duplicate certificate is getting printed. Otherwise, fresh certificates will be taken from the existing inventory.

• GO to HDUDRP and provide details like account number /cif id for which certificate is   getting printed.

HSSIM Command for Standing Instruction

Please follow the below step for inducing Standing Instruction from SB to RD.
Menu shortcut - HSSIM
Function Code - Add
We are displaying it with screen shoot. Please  fill the each column according to screen shoot.

Cheque Book Inqury of SB Account (HCHBM)

HCHBM command stands Chequebook Maintenance. We can inquire check leaf with the help of this menu. We also check the chque leaf status. Some time cheque book is not issued in Sanchay Post and data migration is also transform without it. We have to inquire such account before any transaction with check leaf. The process of using this command is given below

• Menu Shortcut - HCHBM
• GO
• The following screen will be appeared.

• A/c ID - SBCHQ Account
• GO
• The following screen will be displayed

• Click on View detail
• The following screen will be appeared

HTM Command Not Working

It happens in new migrated office that HTM command is not working due to expire of Finacle web page i.e. ''Page can't be displayed''. Please follow the step below mention and re-login. Your problem will be sure solved out.

Go to command prompt  Like (Type CMD in RUN)

 C:\users\Administrators>

BO Interest Payment of 2,3 & 5 Years TD A/c at Account Office

When SB7 is received from BO for sanction of interest, PA at Account Office (SO/HO). First Invoke the menu HTDTRAN or HIOT to check the interest accrued for the said TD account. Following procedure should be followed:-

• Menu Shortcut HIOT
• Enter the SOL ID
• Select the scheme type as None
• Enter the TD Sundry account Number
• Enter the period wherein the TD interest has accrued (Start date and end date)
• Enter the TD account number in the Ref No. field
• Click on Submit
• Accrued TD interest is displayed.

The interest accrued can be viewed in the HPR report. The interest accrued should be written in the Payment Warrant (SB7) and after signature of Supervisor, send back SB-7 to BO concerned after following the laid down procedure for sending sanction to BO. On receipt of TD SB7 after payment from BO, the following procedure has to be followed by PA for entering the Interest paid on TD account in case of 2/3/5 TD through HTM

Optimization of Speed of Finacle & Java Setting: Finacle Solution

The procedure of optimization of speed is given below. Please follow the each step

• Open Internet Explorer. Press F12 Key.
• The image as given below will be come.

Wrongly opened accounts due to COULD NOT GET RESPONSE FROM SERVER : Finacle Solution

First report the issue to cpc team, fsidophelpdesk@infosys.com ,  get the ticket number and wait for the solution

If there is no solution in time, please follow the following

(i)  If transactions are not  posted and accounts are  not verified

 MAKE AN ERROR ENTRY WITH ALL DETAILS

(a)    Delete the transactions in HTM

(b)   Cancel the accounts in Account opening menu.

(c)    In case of NSC/KVP, if user does not know registration number , search the same by providing CIF. Even then unable to find , then use HOAACVTD by providing account number in Temporary account number field and visit all the tabs

CSAC & CRESET Command : Finacle Solution

CSAC command stands for ''User Login Reset Menu''.  This command is invoked in System Admin Login only. This command is used for Login Reset due to error by webpage '' User is already Login''. The Process of using menu is given below:-

• Menu Shortcut - CSAC
• GO
• User ID -------
• Submit --------

SOL Change in contex of HTTUM : Finacle Solution

HTTUM is used for Salary/Pension/Nrega FTO. Only system Admin or Postmaster of HO can use this command. When it command is used for posting of Salary/Pension or FTO of sub office. The system admin has to change the SOL ID according to concern SOL. HCCS command is used for '' SOL Change ". The process of SOL Change is given below:-

• Menu Command - HCCS
• GO
• The following screen will be displayed

Android application Postinfo Version 1.1 Updated

What's New in version 1.1 ?

 

 

1. Android 4.0 app start up crash issue resolved.

2. Tracking : Screenshot button comes with extended menu with 3 buttons

a) Touch & Share.

b) Add to History.

c) Clear History.

3. Pin code Search : 

        a) Post Office Phone number dialing added.

4. Postage calculator: 

a) Info about iMO added.

b) Info about MMTS added.

5. Insurance Premium calculator

a) Inputting date of birth added.

b) Rebate issue resolved.

        c) Bonus rates changed as per the latest.

6. Interest calculator

a) SSA interest calculator issues resolved, Contribution is 14 years and Maturity period is 21 years from the date of opening.

b) RD interest calculation available for last 5 years, Editing interest rate disabled.

c) TD 2 years, 3 years, 5 years interest issue resolved.

d) SCSS quarterly payable interest issue resolved.

e) savings account interest/month shows in the order of financial year.​

​7.​  Misc

        a) App rotation enabled as per the device display settings.

        b) Closes the app on back key press from Home.

DOWNLOAD POSTINFO

Fiancle : Execution of EOD at different CBS Post Offices.

The brief procedure is as under. 

-        Execute HSCOD (the 1^st step of EOD). 

-        Run HSSI to see status of HSCOD.  If screen as under appears on executing HSSI, then HSCOD has been completed. 

SOL ID	SOL Status	Closure Date	BOD Date	Last Successful SOL Closure Date	Next Working Date	SOL Batch Operating Date	Closure	EOD Event Status
SOL Id	SOL POST COD DONE	Current date	Next date	Current date	Day after next date	Blank	Not Closed	EOD EVENT NOT IN PROGRESS

Regularly used important day-to-day commands in Finacle

CIF MODULE				ACCOUNT MAINTENANCE
Search CIF	CDEDUP			A/c Lien Marking	HALM
Create CIF/Modify/Verify (For New CIF)	CCRC			A/c Freezing	HAFSM
Modify / Verify (For Existing CIF)	CMRC			Stop Payment of Chq	HSPP
Merger of CIF	HCCA			Verify SPP	HSPPAU
Customer 360◦ View	HCRV			Stop Payment Report	HSPRG
SB Module				Standing Instructions Add	HSSIM
Open Account	CASBAO			Inquire SI	HSSI
Verify Account	CASBAV			SI Report	HSIETR
Modify before verify	CASBAOM			SI Register	HSIRP

Request of SOL/ROLE/INVENTORY Change : Finacle Solution

Request	Subject Line	Contents of the mail
All requests related to userids are processed after 6pm daily. So, requests received upto 6pm will be processed on the same day and the rest will be processed on the next day evening only.
Role change of users in same SOL	ROLE CHANGE	SOL ID / Employee id / User id / Present role / New role / Date from which change is required
SOL change of users	SOL CHANGE	SOL ID / Employee id / User id / Present SOL / New SOL / Date from which change is required
SOL change and Role change of users